Computer & Communication Industry Association
Digital Tools Offering Channels for Success

Facilitating a Small and Medium-Sized Business Renaissance

PublishedNovember 28, 2023
Written By
  • Marimer Guevara
  • Edward Tuttle
  • Keziah Cook
  • Brian Gorin
  • Prof. Edward Fox

The report demonstrates that e-commerce tech has led to a significant upturn in small business success: retail startups have a higher survival rate now than at any point over the past 30 years, according to parallel research. The report outlines the challenges that SMBs face and provides case studies illustrating the ways that third-party facilitators such as Shopify and PayPal help small businesses overcome those challenges to compete with incumbents.

Read Download Press Release
  • Competition

Bundled Benefits of Retail Memberships in Mexico

April 23, 2024

The study evaluates retail membership bundles at Mexico’s leading four Big Box stores: Walmart Pass, Sam’s Club, Costco, and H-E-B Prime in Mexico, finding not only that bundling generates a Me...

Read more
  • Competition

The Cost of Various Antitrust and DMA-Related Litigation to State and Local Pension Plans –  State by State Aggregates

April 10, 2024

Various antitrust and DMA-related litigation against the five leading technology firms, Google, Amazon, Meta, Microsoft, and Apple (GAMMA), would increase operating costs for targeted GAMMA firms, ...

Read more

Reliable vs. Rapid: Seller Fulfilled Prime Reboot Underscores Evolving Consumer Expectations on Retail Shipping

February 28, 2024
Executive Summary The history of Amazon’s Seller Fulfilled Prime (“SFP”) provides strong evidence of the growing importance that consumers place on speed in retail shopping. Launched in 2015 ...
Read more

The Impact of Network Usage Fees on the Brazil Cloud Market

February 27, 2024
Read more