The CCIA Research Center is the industry’s trusted source for data and analytics on the connected economy. The Research Center conducts a program of statistical and economic research to inform policymakers, industry, and the public with empirical data, industry surveys, and studies on critical issues affecting the connected economy.
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Digital Tools Offering Channels for Success

Facilitating a Small and Medium-Sized Business Renaissance

The report demonstrates that e-commerce tech has led to a significant upturn in small business success: retail startups have a higher survival rate now than at any point over the past 30 years, according to parallel research. The report outlines the challenges that SMBs face and provides case studies illustrating the ways that third-party facilitators such as Shopify and PayPal help small businesses overcome those challenges to compete with incumbents.

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Reports

Facilitating a Small and Medium-Sized Business Renaissance

The report demonstrates that e-commerce tech has led to a significant upturn in small business success: retail startups have a higher survival rate now than at any point over the past 30 years, acc...

Myths Surrounding Network Usage Fees: South Korea

The report analyzes Korean ISPs' purported justifications for network usage fees on content providers, and finds no economic rationale. Claim by claim, this report debunks arguments for proposed fe...

Hate Speech & Digital Ads: The Impact of Harmful Content on Brands

Data from two independently-administered survey experiments demonstrates significant likely damage to both websites and advertisers from harmful content like hate speech, suggesting that "must-carr...

Apocalypse Not: The Resilience of Retail SMBs in the 2010s

This study finds that small and medium-sized retail businesses (SMBs) experienced a period of resurgence and growth in the 2010s. Empirical analyses suggest a direct link between growth of retail S...

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The State of Competition in UK Cloud Computing

While the demand for cloud services keeps growing globally and consumers and businesses are presented with a variety of almost custom-made cloud solutions, it is important to ensure that any barrie...

Social Media Survey Experiment

This survey shows the impact of objectionable user-generated content on social media sites and digital advertising. The experiment results find that content like hate speech, offensive material, mi...

Regulatory Overreach Targeting Tech Would Cost California State and Local Government Employee Pension Plans Billions

Aggressive regulations, bills, and enforcement actions targeting tech would increase operating costs for regulated U.S. companies, reducing their market value and harming their shareholders. State ...

The Cost of Tech Regulatory Bills to State and Local Pension Plans – State By State Aggregates

Tech regulatory bills like S. 2992 and H.R. 3816 would increase operating costs for regulated U.S. companies, reducing their market value and harming their shareholders. State and local government ...