The CCIA Research Center is the industry’s trusted source for data and analytics on the connected economy. The Research Center conducts a program of statistical and economic research to inform policymakers, industry, and the public with empirical data, industry surveys, and studies on critical issues affecting the connected economy.
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Hate Speech & Digital Ads: The Impact of Harmful Content on Brands

Data from two independently-administered survey experiments demonstrates significant likely damage to both websites and advertisers from harmful content like hate speech, suggesting that "must-carry" policies requiring websites to publish user-generated hate speech could derail important aspects of the digital economy.

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Reports

Hate Speech & Digital Ads: The Impact of Harmful Content on Brands

Data from two independently-administered survey experiments demonstrates significant likely damage to both websites and advertisers from harmful content like hate speech, suggesting that "must-carr...

Apocalypse Not: The Resilience of Retail SMBs in the 2010s

This study finds that small and medium-sized retail businesses (SMBs) experienced a period of resurgence and growth in the 2010s. Empirical analyses suggest a direct link between growth of retail S...

Government Mandates to Remove Content Are Ineffective, Costly, and Anti-Competitive

The CCIA Research Center’s ex post cost-benefit analysis of Germany’s Network Enforcement Act (Netzwerkdurchsetzungsgesetz or NetzDG), a model for such policies, finds that in 2022, NetzDG resu...

The Unintended Consequences of Internet Regulation 

Over the last few years, there has been an increasing drumbeat for greater internet regulation. But even the most well-intended policy approaches may have completely unexpected negative consequence...

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Stats

The State of Competition in UK Cloud Computing

While the demand for cloud services keeps growing globally and consumers and businesses are presented with a variety of almost custom-made cloud solutions, it is important to ensure that any barrie...

Social Media Survey Experiment

This survey shows the impact of objectionable user-generated content on social media sites and digital advertising. The experiment results find that content like hate speech, offensive material, mi...

Regulatory Overreach Targeting Tech Would Cost California State and Local Government Employee Pension Plans Billions

Aggressive regulations, bills, and enforcement actions targeting tech would increase operating costs for regulated U.S. companies, reducing their market value and harming their shareholders. State ...

The Cost of Tech Regulatory Bills to State and Local Pension Plans – State By State Aggregates

Tech regulatory bills like S. 2992 and H.R. 3816 would increase operating costs for regulated U.S. companies, reducing their market value and harming their shareholders. State and local government ...